Privacy policy

Luxe Party Solutions, LLC (“Company”, “we”, “us” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request a quote, or communicate with us.

This policy is designed to comply with applicable privacy laws, including the Iowa Consumer Data Protection Act and the Nebraska Data Privacy Act, where applicable.

Information we collect

Information you provide

When you submit a form or request a quote through our website, we may collect:

• First and last name
• Email address
• Phone number
• Event or delivery address
• Event details and rental requests

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser and device type
• Pages viewed and time spent on the site
• Cookie and device identifiers used by our advertising and analytics tools

This information is collected using cookies or similar technologies provided by our website host and third-party services, including the Meta Pixel described below.

How we use your information

We use your information to:

• Provide quotes and respond to inquiries
• Communicate about rentals, delivery, setup, and pickup
• Fulfill services and manage events
• Improve our website and services
• Maintain business records
• Comply with legal obligations and protect against misuse

How we share information

We do not sell your personal information. We may share information only:

• With trusted service providers (such as website hosting, email communication, analytics, or payment processing)
• When required by law or legal process
• To protect the rights and safety of our business or customers
• In connection with a business transfer, if applicable

Service providers may access personal information only to perform services on our behalf.

Cookies & analytics

Our website uses cookies and similar technologies to:

• Enable website functionality
• Analyze site traffic and performance
• Improve user experience
• Measure the performance of our advertising

Meta Pixel

We use the Meta Pixel, an advertising tool provided by Meta Platforms, Inc. (Facebook and Instagram). It places cookies in your browser and reports to Meta which pages you viewed on our site and whether you submitted a quote request. We use this to measure how our ads perform and to show ads to people who have visited our website.

We do not send Meta the name, email address, phone number or event details you enter in our quote form. Meta processes the information it collects according to its own privacy policy.

You may control cookies through your browser settings, and you can adjust how Meta uses your data in the ad preferences of your Facebook or Instagram account. Disabling cookies may affect site functionality.

Targeted advertising

We do not sell your personal data, and we do not use the information you submit through our quote forms for targeted advertising.

We do use browsing information collected by the Meta Pixel to show ads to people who have visited our website. Under Iowa and Nebraska law you may have the right to opt out of this. You can do so by declining or clearing cookies in your browser, by using your browser’s tracking protection settings, or by adjusting the ad preferences in your Facebook or Instagram account. You may also contact us using the details below and we will honor your request.

If our practices change, this Privacy Policy will be updated accordingly.

Data retention

We retain personal information only for as long as necessary to:

• Provide services and fulfill rentals
• Maintain accounting and business records
• Resolve disputes and comply with legal requirements

Data security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we take data security seriously, no system can guarantee absolute security.

Your privacy rights (Iowa & Nebraska)

Depending on applicable law, you may have the right to:

• Confirm whether we process your personal data
• Access your personal data
• Request deletion of personal data, subject to legal exceptions
• Obtain a copy of your personal data
• Opt out of targeted advertising and certain other data processing, where applicable

How to submit a request

You may submit a privacy request by email, by phone or text, or through our website contact form. We may verify your identity before fulfilling a request.

Appeals (Nebraska residents)

If a privacy request is denied, you may appeal by contacting us using the methods above. We will respond in accordance with applicable law.

Children’s privacy

Our website and services are not intended for children, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. Updates will be reflected by the “Last Updated” date above. Continued use of our website indicates acceptance of the revised policy.